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7 Best Business Services to Outsource in 2024

The concept of outsourcing has been around for quite a while. Initially, companies used it as a way of reducing their daily operational costs. Managers would build factories in countries with cheap labor as a way of reducing their annual expenses and gaining a competitive edge. 

7 Best Business Services to Outsource in 2024

Nowadays, outsourcing is a much more sophisticated process that can provide numerous advantages beyond cost-cutting. Through service outsourcing, you can easily onboard new specialists to a project, making it easier to meet deadlines. By hiring external specialists, you can also compensate for skill gaps in your team.


In this article, we want to discuss the seven best use cases for service outsourcing and how they can benefit your business. 


  1. Accounting 

The great thing about accounting outsourcing is that it makes sense for companies of all sizes. As every business needs bookkeepers, this is probably the first thing you'll outsource. By hiring an external team, you can cut office and software costs by a significant margin. Most importantly, you won't have to mix your operative teams with the financial department. 


“Many companies rely on Indian and Filipino brands for their accounting needs,” suggests DistrictCPA.com, a top-tier financial provider. Labor costs in these countries are significantly lower compared to America and Europe, giving you a major incentive to hire foreign businesses. 


The best thing yet is that these accounting experts can quickly adapt to your procedures and standards, making for a seamless transition.


  1. Marketing

Unlike accounting, companies often hire European countries for their marketing. Ukraine and Balkan countries excel at this role, offering various marketing services to their clients. Experts from this part of the world speak excellent English, which pays dividends over the course of longer projects.


In this particular case, you're not necessarily looking to minimize labor costs. Instead, you're looking for young teams in touch with the latest technology and promotional techniques. Managers need someone who can handle various projects for the brand with minimal instructions. That being said, a marketing agency's ability to work independently is a major consideration in this situation.


  1. Sales

Like marketing, you shouldn't focus on expenses when forming an external sales team. Your biggest concern in this case is finding someone who speaks impeccable English. Most US brands want to sell to domestic consumers, which is why heavy accents and poor communication work in your disfavor. 


Sales outsourcing is especially fantastic if you need numerous salespeople. In these cases, you might need to create an entire call center, which would include phones and other equipment. Better providers usually have large teams that can tackle these tasks immediately, cutting your expenses and expediting the process.


  1. Information Technology 

Nowadays, many companies hire managed services providers to maintain their systems, provide security services, and develop software. With IT outsourcing, you can significantly cut your costs, given how expensive developers are in the US and the UK. Still, your main priority is finding guys who can efficiently execute the project.


IT outsourcing can also work when you're behind schedule or need additional help during a project. In other words, even software development companies can benefit from external providers. These experts can jump into a project, offer their services for several months, and patch any holes you might have on your team. 


  1. Human Resources

Outsourcing headhunters is quite common in the business world, especially as communication technology gets better. HR experts can shortlist potential employees for your company and conduct interviews with programs like Skype, Zoom, and Google Meet. In fact, integrating external providers is so seamless that job seekers often think these guys are part of your company.


We mainly outsource human resources to reduce micromanagement and office and employee costs. You can hire these professionals on a per-project basis, as they'll jump in whenever you want to expand the team. Of course, you can also hire external HR experts on a continuous basis as an ancillary staff. 


  1. Customer Support

Customer support providers offer benefits similar to sales teams. However, onboarding these external teams is much easier in comparison. Most notably, your future customer support employees don't need a perfect command of the English language. As long as your clients understand them, you're good to go.


That being said, the main reason why you should outsource this department is so you can cut costs. Customer support teams usually consist of several dozen employees working in three shifts. By hiring external businesses, you can also cut software and equipment costs.


  1. Graphic Design

Lastly, we’d like to mention graphic design outsourcing. Creating visual material in programs like Canva is something that people can do from any location. When the team finishes the task, they can send you the documents online, and you'll receive them as if you're sitting in the same building.


The great thing about outsourcing graphic designers is that you can save a lot of money. Unlike legal and financial services, there aren't standards or regulations that a provider has to adhere to, which means that anyone can create suitable visuals for your brands. 


Last Thought 

There's a handful of things you can't outsource nowadays. In fact, there are lots of businesses that have a skeleton crew in the office while outsourcing numerous tasks abroad. Not only does this save you money on salaries, but it will also cut office and software costs across the board. 


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